The documents are in an inbox
The current bill of lading is an attachment in a thread, and the person who can find it is on leave.
Trade
The consignment and its paperwork, on one record.
A trade order holds the terms, the documents, the costs and the status of an import or export together. Landed cost is known while the goods are still moving, rather than reconstructed after they have been sold.
The problem
Why trade goes wrong on paper, not at sea.
The goods usually arrive. What goes missing is the record of what they cost, what was agreed and where the paperwork got to.
Landed cost arrives after the sale
Freight, duty and handling are totalled once the invoices come in — by which time the goods are priced and sold at a margin nobody can verify.
Status is a phone call
Where a consignment is, and whether it has cleared, is knowledge held by one person rather than a state on a record.
Two currencies, one guess
The order is in one currency, the books in another, and the rate used is whichever one was to hand.
Capabilities
What the Trade app covers.
Import and export run on the same structure; what differs is which documents and milestones the workflow asks for.
Trade orders
The record the whole consignment hangs from.
- Import orders
- Export orders
- Incoterms
- Payment terms
- Confirmation
Documentation
Attached to the order, with a status of its own.
- Invoice & packing list
- Bill of lading
- Certificates
- Customs documents
- Document status
Landed cost
What the goods actually cost to have here.
- Freight
- Duty
- Insurance
- Handling
- Allocation to items
Currency
Held on the order, reported in your base currency.
- Multi-currency
- FX rates
- Revaluation
- Settlement
Status and control
Where it is, and who agreed to what.
- Milestones
- ETA
- Exceptions
- Approvals
- Audit trail
Workflow
One consignment, six milestones.
The trade order carries the documents and the costs with it through every stage.
A trade order moves through six stages: confirmation, documentation, shipment, customs clearance, goods receipt and landed costing.
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01 Trade order
TR-2026-0087
Confirmed
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02 Documentation
TR-2026-0087
Issued
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03 Shipment
TR-2026-0087
In transit
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04 Customs
TR-2026-0087
Cleared
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05 Goods receipt
TR-2026-0087
Received
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06 Landed cost
TR-2026-0087
Costed
Use cases
Where it earns its place.
An importer selling from stock
Landed cost allocated across the consignment as it arrives, so the selling price is set against what the goods really cost.
An exporter with document-heavy shipments
Certificates, inspection reports and customs paperwork held against the order, each with its own status, so a missing document is visible before the container is.
A trader re-exporting
One structure for goods coming in and going out again, with the costs of both legs landing on the same consignment.
Works with
Trade on its own is useful. Connected, it is the point.
These read and write the same Core OS records, so a handover between them passes a reference rather than a retyped copy.
Logistics
Trips, carriers and freight cost allocated to what moved.
Inventory
Real-time stock across warehouses, batches and serial numbers.
Dispatch
Planning, picking, loading and proof of what actually left.
Finance
Invoicing, receivables and reporting off operational records.
FAQ
Questions about Trade.
Does the trade order hold the documents themselves?
Yes. Invoice, packing list, bill of lading, certificates and customs paperwork attach to the trade order and carry their own status, so the current version is on the record rather than in a mail thread.
How is landed cost calculated?
Freight, duty, insurance and handling are captured against the consignment and allocated across its items, so the cost of a unit reflects what it took to land it rather than the supplier invoice alone.
Can we work in more than one currency?
Yes. A trade order carries its own currency and rate, settlement and revaluation are handled against it, and reporting still rolls up to the company’s base currency.
Does it cover export as well as import?
Both, on the same trade order structure. What changes between them is which documents and which milestones the workflow requires.
Have a different question? Talk to us.
Bring a consignment that cost more than you expected.
We will walk through where the cost would have been visible, and when.